FAQ

Frequently Asked Questions (FAQ)

Have questions about BuildlyHouse? We’ve compiled answers to some of the most common inquiries to help you shop with confidence.

1. What products does BuildlyHouse offer?

We provide a curated selection of **home improvement products, tools, storage solutions, outdoor living essentials, and décor items**. Our catalog is constantly updated with top-rated, high-quality products to help you build a better home.

2. Where do you ship?

We currently ship **across the U.S. only**, with fast and reliable delivery (usually within 3–7 business days). We are working on expanding our service areas in the near future.

3. How long does shipping take?

Most orders are processed within 1–2 business days and delivered within **3–7 business days**. You will receive a tracking number once your order has shipped.

4. What is your return policy?

We offer a **30-day return policy** on most products. Items must be unused, in original packaging, and in resellable condition. For detailed instructions, visit our Return Policy page.

5. What items are non-refundable?

For safety and hygiene reasons, certain items such as **opened cleaning supplies, custom-made products, and clearance items** are not eligible for return.

6. How can I contact customer support?

You can contact us anytime at buildlyhouse@gmail.com or call our team at **+1 604-836-9636** (Mon–Fri, 9AM–6PM PST).

7. Do you offer bulk or contractor discounts?

Yes! BuildlyHouse provides **special pricing for contractors and bulk orders**. Contact our sales team for a custom quote.